Privacy policy

Last updated: September 3, 2026

At Lunvera Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

Information We Collect

When you visit or make a purchase from Lunvera Store, we may collect certain information, including:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number, when provided
  • Payment and transaction information
  • Order history
  • Information you provide when contacting customer service
  • Device and browser information
  • IP address
  • Website usage information
  • Information collected through cookies and similar technologies

We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Send order confirmations and shipping updates.
  • Provide customer support.
  • Respond to inquiries and requests.
  • Improve our website, products, and services.
  • Personalize your shopping experience.
  • Detect and prevent fraud, abuse, and unauthorized activity.
  • Comply with legal and regulatory requirements.
  • Send marketing communications when permitted by law and where you have provided the necessary consent.

Cookies and Tracking Technologies

Lunvera Store may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may help us:

  • Remember items in your shopping cart.
  • Maintain website functionality.
  • Understand how visitors use our website.
  • Measure advertising performance.
  • Provide relevant advertising and marketing.
  • Improve website performance and user experience.

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality of the website.

Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business and provide our services.

These third parties may include:

  • Payment processors.
  • Shipping and fulfillment providers.
  • E-commerce and website service providers.
  • Analytics providers.
  • Marketing and advertising service providers.
  • Customer support providers.
  • Fraud prevention and security providers.

We do not sell your personal information for money.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, customers, or business.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing services, maintaining business records, resolving disputes, and complying with legal obligations.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to the information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request restriction of certain processing.
  • Object to certain uses of your information.
  • Withdraw consent where processing is based on consent.
  • Request information about how your personal information is used or shared.

To exercise an applicable privacy right, contact us using the information below. We may need to verify your identity before completing certain requests.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Children's Privacy

Lunvera Store does not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact:

Lunvera Store
Email: lunverastore@outlook.com